Problem with subscription ?

Jane “Elestoria” Connor

Hi, I signed up for a one-month (25 credits) subscription to try it out. I wanted to upgrade to an annual subscription, but I can only upgrade my current monthly plan. So I can't choose the annual option.

Do I have to cancel my subscription and sign up again? Or is this just a bug?

Regards.

Jane “Elestoria” Connor

I ran some tests and canceled my monthly cancellation. Now I can't reactivate it. Is there a problem with the site? Are some features missing? Is this normal?

Erik Kalmykov

Hello Jane, Thank you for pointing this out and asking. I'm going to investigate this issue on our side and involve our engineers.

I'll come back soon with updates and suggestions from our side. Thank you and sorry for the inconvenience.

Jane “Elestoria” Connor

Thx alot, i wait your reply :)

Problem with subscription ?

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