Support

Problem with subscription ?

Hi, I signed up for a one-month (25 credits) subscription to try it out. I wanted to upgrade to an annual subscription, but I can only upgrade my current monthly plan. So I can't choose the annual...

Site down

Hello. My site is down again. When I go to it, I get a blank screen. I also can’t get to the editor to do anything because that times out. Please help since this is affecting operations for us. Tha...

Collaboration & Sponsorship Proposal: DevSprint Hackathon 2026 | Protégé (IGDTUW)

On behalf of Protégé (IGDTUW), I am writing to explore a potential sponsorship collaboration with Flatlogic for our upcoming flagship event, DevSprint Hackathon 2026, scheduled to be held during Ma...

Site is down

Hello, I have an app in Linux / Apache / MySQL / Django and the app appears to be down. When I try to go the app in prod or sandbox the wheel just spins and then it times out. I tried pausing an...

Why am I unable to connect to my app?

I worked to build an app two days ago... today it doesn't render saying "Cloudflare Tunnel error". The link is https://shipments-admin-9338.dev.flatlogic.app/. Need this resolved ASAP please.

What can be the best prompt to create a support forum for small business owners

I need to create a support forum for small business owners if i am in the website design niche

I can't open my old app.

I am Tier 4. When I try to open my old app, it says, "We're sorry, but something went wrong. If you are the application owner check the logs for more information." For example link, https://flatl...

ERP

I wanna to make a complete accounting and inventory management software for auto spare parts business. How can I proceed and howmuch does it cost me?

Can't Create Application (Tier 4)

Hello there. Could you please be more specific and tell us what exactly wrong? We've checked everything on our side - you have subscription with tier4, possibility to create app and all should b...

why is created_by not available for use in our table schemas

Hey, I'm just creating a schema and tried to add a created_by field to my table, but I received a message that created_by is already in use, as per the screenshot. ![Screenshot of issue](https:...