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Frequently Asked Questions
A license grants you a non-exclusive and non-transferable right to use and incorporate the item in your personal or commercial projects.
If your end product including an item is going to be free to the end user then a Personal License is what you need. If you want to build multiple applications either for you or your client then you need to buy multiple licenses. An Developer License is required if the end user must pay to use the end product or paid services or goods are delivered via your application.
|Number of end products||1||1|
|Use in a single end product|
|Use in a multiple end products|
Use in a free end product
(More than one end user allowed)
Use in an end product that's sold
(An ability to have multiple paying users)
Personal Application License
Your use of the item is restricted to a single application. You may use the item in work which you are creating for your own purposes or for your client. You must not incorporate the item in a work which is created for redistribution or resale by you or your client. The item may not be redistributed or resold. You may not charge users for using your application.
Developer Application License
Your use of the item is restricted to a single application. You may use the item in work which you are creating for your own purposes or for your clients. You are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product may be Sold and users may be charged for using it (e.g. you are building a SAAS application).
In case if you need any clarifications considering licenses feel free to contact us via email: [email protected].
The following measures will help to ensure that your download link is successfully delivered to you.
Make sure your email address is correct and up-to-date
If you are purchasing an item using funds from your PayPal account, be sure that the email address associated with your account is correct, up-to-date, and able to receive email. Your PayPal account may have multiple email addresses associated with it. Be sure to check each of the email addresses associated with your PayPal account if the confirmation email does not arrive at the expected address.
If you are purchasing an item as a guest in the PayPal checkout, be sure that the email address you enter is typed correctly and that you are able to receive email at that address.
Add our email address to your email client's address book
Sometimes email servers and clients incorrectly mark an email as 'spam' or 'junk mail'. In order to ensure that your download is delivered without being marked as spam or junk mail, add [email protected] to your desktop or web-based email client's address book.
Follow purchases through to the order confirmation page
At the end of the purchase process you will be given the option to return to WrapBootstrap. When you return you are sent to an order confirmation page. You will be able to retrieve your download link from the order confirmation page.
Make sure your inbox is not full
Sometimes an email cannot be delivered if your inbox is full or over its storage capacity. Only use an email address that has not exceeded its storage capacity or your email provider will reject the message.
Before contacting support please make sure you have updated
the recent versions and try to launch your project again.
If you have purchased our item and need support please write an email to [email protected]. This email is the only way to receive support with a guarantee. Other emails or channels of communication are not monitored by our support team.
If the order is not attached to your account, go to the download resender tool and enter the email address used at checkout. The email address entered must be the exact email address used at checkout.
Note: Buyers registered with PayPal may have more than one email address associated with their PayPal accounts.
In order to request invoices for your purchases please contact us via email [email protected] and provide your bill-to information.
In order to be applicable for a refund you have 24 hours to inspect your purchase and to determine if it does not meet with the expectations laid forth by Flatlogic.