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Unable to Download Latest Dev Version (.zip)

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Jane “Elestoria” Connor

Hi,

I am experiencing a serious issue regarding version management and exporting my project.

I have made several modifications in the editor and created saves/versions, including a recent version named “Release V02”. The commits appear correctly in the logs (projectdevcommit), confirming that changes are properly recorded in the Dev environment.

However :

  • The version “Release V02” does not appear in the “Versions” section.
  • The Download button only provides an older build from several days ago.
  • Recent Dev commits are not reflected in the downloaded archive.
  • Using Push to GitHub only generates a repository containing part of the project files (even more incomplete than the Download archive).
  • “Open in VSCode Web” requires creating a GitHub repository and does not provide direct access to a complete Dev snapshot.
  • I do not see any option to promote Dev to a new downloadable build.
  • The Deployments section only shows an old build (February 15), and no new build is generated after creating versions.

What I have already tested :

  • Creating multiple versions (including “Release V02”).
  • Saving changes and confirming commit logs.
  • Attempting Download multiple times.
  • Attempting Push to GitHub.
  • Checking Versions and Deployments sections.

None of these actions allow me to retrieve the current Dev state of my project as a complete .zip file.

I simply want to download a full and up-to-date .zip archive corresponding to the current Dev environment.

Please clarify :

  • Why are my created versions not appearing in “Versions”?
  • How can I promote Dev to generate a new downloadable build?
  • How can I export a complete and current snapshot of my project?
  • Why does GitHub push not include all project files?

I need to retrieve the most recent and complete version of my project.

Thank you.

User profile image

Hi, Jane “Elestoria” Connor

Thank you for reporting this issue, and we’re sorry for the trouble it caused.

We investigated and identified the root cause: our internal Git service was under unusually high load at that time. This affected the reliability of version visibility and export behavior.

We really appreciate you flagging this. Your report helped us identify and prioritize the issue quickly.

We are already applying capacity and stability improvements, and this should be fully stabilized shortly.

Thank you for your patience.

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Jane “Elestoria” Connor

I understand, but I lost a little over 2 credits trying out tests to solve the problem because I thought it was my fault. Too bad. :(