Customer Experience Articles on Flatlogic Blog
Exploring how AI technologies can enhance customer experience through personalization, predictive analytics, chatbots, and more.
Best 10 + AI Chatbots for Customer Service – Flatlogic List
The right AI chatbot for customer service can be the hero your customer service team needs, read to learn more about it.
by • 5 min read
Top Ways AI Can Enhance Customer Experience
Using generative AI can give a business a unique edge, staying ahead of competitors and surprising clients.
by • 5 min read
Why Does Remote Work Make Us Paranoid? And What To Do About It?
We should accept the fact that remote work is the new reality; it is unavoidable and will stay and increase next years. How to improve your performance and stay productive working outside the office?
by • 7 min read
Flatlogic Awarded Top Web Developer in React!
We’re excited to announce that we’ve been named a top web development company by Clutch! Assessed on client ratings, market presence, and previous experience, we couldn’t be prouder to be...
by • 5 min read
Top 5 Ways to Visualize Net Promoter Score
Net Promoter Score is a way to measure if customers like your company or product. It lets them rate you on a 1-10 scale of how likely you would be to recommend it to a friend. 0-6 are detractors 7-8 are passives and 9-10 are promoters. Detractors count as -1, passives are 0, and promoters are +1. You add the ratings together and then divide by the total number of ratings. You then multiply the number by 100.
by • 5 min read