TL;DR

  • Apps auto-sleep 1 day after last credit usage unless always_on is set
  • Paused apps stop hosting charges; always_on keeps apps active and billed
  • Paused VMs auto-delete after two weeks; your GitHub code remains intact
  • Resume and enable always_on in Settings; manual pause/unpause available in Editor

Fact Box

  • Apps auto-sleep 1 day after last credit usage unless always_on is enabled
  • If always_on is enabled, your app stays active and continues to be billed
  • If always_on is disabled, your app is paused automatically and incurs no hosting charges
  • VMs that remain paused are automatically deleted after two weeks
  • Existing apps meeting the criteria have been paused

We’re introducing a new system to help optimize hosting resources and billing. Starting now, all apps will automatically go into sleep mode one day after their last credit usage, unless the always_on flag is enabled.

Here’s what this means:

  • 🔹 If always_on is enabled: your app stays active and continues to be billed as usual.
  • 🔹 If always_on is disabled: your app will be paused automatically and will not incur any hosting charges.

As part of this change, your existing apps that matched the criteria have been paused.

Important: After two weeks, VMs that remain paused will be automatically deleted. Your code stored in GitHub will remain unaffected and secure.

How it works

If you want your app to stay active continuously, please follow these steps:

  1. Log in to your account and choose your project.
  2. Go to your project Settings tab.
  3. Click Resume on the paused app(s).
  4. Enable the always_on flag to keep them running and billed going forward.

Additionally, under the Editor tab, we have introduced a convenient feature allowing you to manually pause and unpause your VM directly. This provides more granular and immediate control over your hosting resources, enabling you to quickly respond to varying workload demands or maintenance needs without negatively affecting your billing.

Thank you for your understanding and for being part of our developer community.